Shipping Options

Trust Pharmacy is a reliable online pharmacy with international delivery. The international delivery is conducted by means of 2 shipping options:

  • EMS delivery (express delivery, tracking option available);
  • Standard (registered AirMail delivery).

Express delivery is an option preferably used by customers required to get the medication faster. It takes 5-9 days from the date to deliver the parcel. Remember: the maximum delivery time includes 14 days so that won’t be anxious if your parcel doesn’t arrive within 9 days. This option is a trackable one. It will bring customers more comfort and confidence when using tracking ID to follow the delivery.

Regular delivery usually requires a greater period of time – 14-21 days. The record is started from the moment your order is dispensed from our office. If the delivery has not arrived within 30 days you may address the customer care department as it the maximum delivery period. Unfortunately, it is impossible to track the parcel.

All the orders are processed within 24-48 hours. Trust Pharmacy doesn’t process orders on weekends. The order placed on the weekend are processed on Monday.

The orders containing more than 120 pills will be sent in 2 different parcels. They may arrive at different periods of time. The same relates to the shipping of branded and generics. They will be packed in 2 different packages. Pay attention to these aspects. If you still have questions contact our customer care department.

Delivery Guarantee

There is a delivery guarantee as Trust Pharmacy does its best to provide a high-quality service to customers. If any problems happen with your parcel during the delivery you are welcome to contact customer support service. When describing the situation the operator will clear up your rights.

Refund and Return Policy


If your order has not come, we guarantee to reship the parcel with the same set of medications. We will follow our policy in the case your shipping data has been correctly entered. If you do not want to reshipment you may file for refund. Your funds will be transferred to your credit card without any commission.